B2C

As noted recently, Validity plans to start charging for ISP feedback loop complaint feeds. Free users will get some sort of aggregate dashboard that is perhaps similar to what one sees in Google Postmaster Tools, but it sounds as though there will be no individual complaints fed, and no opportunity to log or unsubscribe complaints or complainers.If some number of sending platforms decide not to pay this fee, and thus stop receiving spam complaint feeds, this is likely to have an impact on the email ecosystem. How much of an impact? To understand that, we should start by identifying the potential beneficiaries of ISP feedback loop complaints:The end user. In most cases, a “report spam” complaint results in that end subscriber getting unsubscribed from a particular sender. The mail stops. Now, the mail will not stop, perhaps allowing the user to report spam again and again, possibly causing more negative

Jamie Zawinski, aka jwz, owns DNA Lounge and DNA Pizza in San Francisco. He’s also part of internet history, as one of the first employees of Mosaic Communications (later Netscape), the entity responsible for the Netscape browser. Which was kind of a big deal at the time, if you’re old like me and were around then. His blog is a must read (and don’t miss the gruntles) if you’d like to fall down a sarcastic nerd hole.Anyway, what about email? He just posted a domain breakdown from (approximately) the last two years, and I thought I would share it here:67%: gmail.com13%: yahoo.com4%: hotmail.com2%: icloud.com1.2%: aol.com0.8%: comcast.net0.6%: sbcglobal.net0.6%: me.com10.8%: everything elseThis alone is not super newsworthy to me; it roughly mirrors what we see in the B2C universe elsewhere. But it’s good to see the data point, and it does highlight something unexpected: A fair number of email addresses associated with

When it comes to marketing your business or organization online, planning ahead can often make the difference between a good year and a tough one. And while we all know how important it is to plan ahead, sometimes it can be a struggle to plan for tomorrow when you’re in the thick of today. We want to help. That’s why we’ve created this 2022 online marketing calendar. We’ve even compiled a quick list of 2022 marketing holidays by month, included some helpful links to articles and helpful tips for marketing on those holidays, and provided some additional information on how to use the 2022 online marketing calendar template itself. So start at the beginning or skip ahead. Regardless of where you start planning, what’s most important is that you start planning your 2022 marketing now. Table of ContentsDownload the free 2022 marketing calendar template2022 marketing holidays by monthHow to use…

On October 4, 2021, Facebook and Instagram experienced a major outage that lasted for at least five hours, preventing people from connecting with their family, friends, and yes — their customers. And this isn’t the first time these platforms, which many small businesses rely on for marketing, have shut down. The last major outage occurred in 2019 and lasted for 24 hours! Back then, as a business coach who focuses primarily on marketing, I received dozens of emails, texts, and direct messages – each one full of distress: “My posts aren’t showing up” “I scheduled posts to go out today!”“I can’t access my group”“I had planned to go LIVE”“I wanted to announce our new product” It’s safe to say that small business owners and marketers everywhere panicked a little during the Facebook outage this past March. Were you one of them? Small business owners use Facebook and Instagram to market their…

Fall is always exciting. Traditionally, friends and family get together, the streets buzz with shoppers, restaurants are full, and gifts are exchanged. While some of that may be curbed this year due to the coronavirus — it’s still a time for joy and merriment.  It is hard to believe, but fall is just around the corner. Kids will be heading back to school — whether virtually or in-person — and business owners are gearing up for the season. Restaurants are creating autumn-inspired menus. The latest fall fashions and decorations are filling up window displays, website pages, and social media ads. Local businesses are thinking up exciting offers, and ecommerce stores are getting makeovers. Holidays are an excellent opportunity for business owners to maximize business and, at the same time, strengthen customer relationships with their fall newsletter.  That’s why below, we’re sharing our best fall newsletter ideas, plus some fall email…