isp

I finally broke down and did it. I set myself up as my own mailbox provider. I’ve got some of my inbound mail (I’ve got multiple addresses and domains) pointed at my new infrastructure and I’ve had lots of fun these past few weeks getting back into the role of postmaster.Why did I do it? All of the talk about Google potentially letting political senders bypass Gmail spam filters started to annoy me, first of all. And beyond my political concerns, Gmail allows a lot of mail through to my spam folder that I wish they would just block outright.  So, with my own server, I can block whatever domains and IPs I want.I also wanted to bust the myth that hobbyist and small volume mail servers are effectively locked out of Gmail. I know from experience that it’s not true, and I wanted to have a server or service I

Videoconferencing provider Zoom is getting into the email game. Their new Zoom Mail service will allow users to create their own user accounts using the zmail.com domain, but the bigger play is offering custom domain email hosting to paid clients. Surf on over here for more about the Zoom Mail and Calendar Service straight from Zoom themselves, or click on through here to read coverage and analysis of the launch from an industry blog called No Jitter.There are about fifty billion B2B email domain hosting options nowadays, so I’m not entirely sure that the world needs another one. But, add on services and bundles make sense for companies who want more to be able to sell to existing clients, and I do suspect there will be some interest here from the SMB-end of B2B, happy to consolidate a few different services into a single invoice. And honestly, so much mail

Back in the day, these used to be called Postmaster Pages (or Postmaster Sites) and they are where email senders would go to look for help when having deliverability issues. Wondering what to do about mail bouncing at a mailbox provider or internet service provider? Need to submit a ticket to request that the mailbox provider reconsider mailbox placement? Those Postmaster Pages are where you’d find info and links.Do keep in mind that these contacts are not a “get out of jail free” card. Deliverability is generally reflective of sender practices and mailbox providers are loathe to grant free rein in the inbox to those who send unwanted mail. In other words, bad senders asking to get unblocked will often be told no, or will find themselves blocked again if they continue to send the same mail to the same lists that caused the initial blocking. If you’re getting blocked

By Clea Moore, Principal Product ManagerA few weeks ago we launched a major update for Yahoo Mail on iOS and Android . (If you don’t like reading too much, we made a nice video too!) The redesigned apps are the latest in our quest to help our users to save time and money. Key features we offer help with managing digital receipts, gift cards, subscriptions, and packaging tracking, allowing our users to find what they need even faster. With new organizational features that filter consumers’ inboxes, attachments, and even travel itineraries, the updated Yahoo Mail app offers users quick and easy access to the information that matters most while keeping them and their data safe and secure.A lot of these features are made possible through machine learning and our mail intelligence services. But we believe that working together with brands and sending platforms, and offering tools and guidance for how

DELIVTERMS: The (almost) weekly series here on Spam Resource that defines deliverability terminology. Today, I’m going to talk about Internet Service Providers (ISPs) and Mailbox Providers (MBPs).ISPs and MBPs: Talk to any deliverability consultant and you’ve likely heard the two terms thrown around. What do these acronyms actually mean?ISP means Internet Service Provider, and you’ll find me guilty of using this as a catch all term for any place that a big email sender would be sending email messages to. Even though I include Gmail and Yahoo, on this list, for example, that’s a bit inexact in that true ISPs are companies that provide internet access to their subscribers. Think Comcast and Spectrum.MBP means Mailbox Provider, and that is perhaps a bit more accurately used as a catchall term for any service that provides email addresses for users to receive mail at. How you measure who the largest provider is

By Marcel Becker, Sr Director Product ManagementSo this happened. The machines tasked with processing new feedback loop requests seem to have gone on a summer break. And now the set up forms don’t have anybody to talk to anymore. We are luring those machines back though! Stay tuned! Really sorry for the inconvenience and all the forms you might have submitted without getting proper responses. We found them lounging at some beach! But they happily came back and are working again! If you do spot any issues, please do not hesitate and reach out to us.

By Marcel Becker, Sr Director Product ManagementWe are proud to announce that we now fully support AMP across all Yahoo Mail applications. That includes our mobile apps on iOS and Android in addition to the existing webmail experiences.What I wrote when we launched AMP support on Yahoo Webmail is now even more important than ever: When our customers’ favorite brands send them an email, it should be a great experience. Email should no longer come in the form of a flyer – static, boring and stale – but rather, an interactive and dynamic way for consumers to do what they want and need to do as quickly and conveniently as possible. We’re seeing this echoed throughout the industry with more and more marketing platforms and email service providers supporting AMP for email for their customers.“AMP based emails have driven significantly higher response rates and conversions for our clients.” said Matthew Vernhout, VP…

If you monitor ISP feedback loop complaints, you may have noticed that the level of spam complaints received was greatly reduced over the weekend, as it appears that the Validity-run Universal FBL system seems to have stopped sending feedback loop complaint reports at some point on Saturday.Validity’s Universal Feedback Loop (FBL) is a system that handles ISP feedback loop complaint processing and forwarding for more than two dozen mailbox providers.I’m assuming that this likely afftected all of the FBLs managed by Validity, which includes: BlueTie, Comcast, COX, Fastmail, Italia Online, LiberoMail, Virgilio, Laposte.net, Liberty Global, UnityMedia, UPC, Locaweb, Mail.ru, OpenSRS, Rackspace, Seznam.cz, SilverSky, Swisscom, Synacor, TIM, Telenet, Telenor, Telstra, Terra, UOL, Virgin Media, XS4ALL, Yandex, and Ziggo.Validity appears to be in the process of restoring service as of Monday morning, March 21st and complaints appear to be flowing again. Spam reports could show a spike (temporary increase in volume) as…

By Lili Crowley, Lead PostmasterWhen we launched our new developer and sender focused portal last year, it was not just a step towards creating a better home for those tools and features. We also laid the foundation to eventually move our postmaster tools and information under the same roof – to truly create a single home for anything our senders and partners might be looking for. Now we did just that. We are calling it The Sender Hub. You will now find our sending best practices and our postmaster FAQs alongside our BIMI and AMP requirements as well as more information about our Yahoo Mail Image Proxy and other valuable information and documentation.We also sent our old support forms into retirement. They showed signs of old age and once in a while forgot who was talking to them. The shiny new ones should connect trusted senders much faster with the…

By Elizabeth ZwickyThis all started out as a question we received. Well, it’s more like a FAQ really. Because of that and because the answer turned out to be a bit longer, we thought we might as well post this here. And so we did. If you do need to send large, one-time email campaigns, be it because you are legally required to do so or because certain business needs arose, there are certain things you need to keep in mind and certain best practices to follow.These steps are roughly in order of importance. Have a valid reason for sending the mail to the accounts you’re sending to, like “They asked for it” or “We are legally required to send this mail to these accounts”.Distinguish the sending from your normal sending with a new From: address; you don’t need to change the domain, although many senders have other practical considerations…