Web Designers & Developers
Saying “thank you” to your customers, every business should do it, including ecommerce stores. Of course, when you run an online store, you can’t actually say “thank you” to your customers as they exit your store. So, the best way to do this is with a Thank you email. The purpose of a thank you email to your customers is to make sure they understand you genuinely appreciate their business and relationship. Sending them thank you emails can be for anything such as a purchase, their support, subscribing to email newsletters, liking and sharing on Facebook, or an action that is meaningful to your business. A thank you email should be like your thank you page, and it’s a great opportunity to please your customers and drive more sales with customer retention. Why you should send thank you emails In traditional Brick and mortar store, a customer walks away after paying for their product.…
When you’re thinking about how to grow your business and increase your sales, you probably think of all the untapped potential customers out there in the world—and how you’ll need to run ad campaigns that will win them over. Acquiring a new customer is five times more expensive than retaining an existing one. Meanwhile, returning customers are at least three times more likely to purchase something, and their purchases tend to become larger over time. A Bain & Company survey of eCommerce clothing brands found that a customer’s fifth purchase was 40 percent larger than their first, and their tenth purchase was almost 80 percent larger than their first. Repeat customers are also better brand advocates: they’re 50 percent more likely than one-time customers to refer new customers to your store. So… how do you turn a new customer into a repeat buyer who spends big and recommends your brand to their friends? One of the most powerful…