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It’s not just you! Many folks are reporting that Google Postmaster Tools is currently showing no data. I’m seeing this as well. In my case, my last data points appear to be from December 29th or so. At least one person suggested the outage goes back further than that, but I wasn’t able to confirm that myself. I am, however, reliably informed that there is indeed a broad issue occurring, that the right people at Google have been made aware of the issue and are working on getting the issue addressed. Stay tuned; I’ll post updates as I learn more.
Did you know? Google has a “Sender Contact Form” for Gmail, previously known as the bulk sender contact form.What is it? It’s a way for you to ask Google to reconsider their Gmail filtering decisions for your emails, to give them more information and contact information, hopefully allowing them to improve their spam filtering and perhaps allowing them to reconsider putting your mail in the spam folder or blocking it.Why should you do it? Because every little bit helps. In almost all cases, it will not garner a response, but Google says that they do review all submissions. In some cases, this will cause them to help improve your ability to get mail to the inbox — my understanding being that this submission does create an internal ticket in their system that will be reviewed by the right people.There are caveats to keep in mind here:This is not a fast…
Multiple sources are reporting that Google Postmaster Tools (GPT) has returned. I’ve confirmed it myself; graphs and data are back. As previously mentioned, Google Postmaster Tools went down around October 4th (and DMARC reports ceased to be sent, around the same time).In my Google Postmaster Tools dashboard, I’m getting a warning that says “Data shown with missing records. Some data may be unavailable,” suggesting that Google could still be working on loading missing data.Google began to send DMARC reports again starting on October 9th or 10th.
I’ve received multiple reports from different folks that Google Postmaster Tools (GPT) and Google’s DMARC reporting have both been offline since sometime around October 4th. GPT is still accessible but has no data later than 10/3, and for those used to receiving DMARC reports from Google, none have been received since 10/3.I’ll share more information when known. Feel free to drop me a line if you have any updates.(As an aside, Google has a helpful DMARC overview and tutorial for domain administrators. It’s worth reading!)[ H/T: Hagop Khatchoian, Benjamin Billon and others. ]
(You might notice that this is a slightly-modified repost of previous content. It was necessary to deal with Blogger suddenly taking issue with a post containing a giant list of domains. Whoops.)Looking to segment your email database based on ISP? Want to break out separate content or timing for Yahoo Mail versus Microsoft OLC versus Gmail subscribers? I’ve got you covered. Click here to download the full “MAGY” (Microsoft, AOL, Gmail, Yahoo) domain list, and feel free to use it for email segmentation. (And please don’t use it for spammy purposes.)
It’s been a while since I’ve posted a BIMI status update, and things are changing! Things are standardizing! Things are getting good. So, let’s get right to it…
I regularly see folks asking how to fix their Gmail delivery. This is a perennial question (see my 2019 post and the discussions from various industry experts in the comments). Since that discussion I haven’t seen as much complaining about problems. There are steps that work to get delivery fixed at Gmail. Verify that your mail is actually going to bulk. I had one client that had a bad / medium reputation at Google, but their mail was actually inboxing for the most part. We spent a lot of time trying to fix the reputation without success but it didn’t matter as they were reaching the folks they needed to reach. Cut way back on your mail to google. Stop sending to anyone who is currently receiving the mail in their bulk folder. About the only way to know who’s getting mail in bulk is to focus on those folks who…