Digital agency

As an agency, there comes a point when a customer relationship management (CRM) tool becomes an essential part of your business. A CRM is how you manage all clients in one place, keep communication across all channels transparent, and track deals from new to closed. As your agency scales, trying to do all of this in an Excel sheet becomes impossible. Choosing the best CRM for your agency isn’t always quick and simple, but it’s considerably easier if you know what you’re looking for. For most agencies, these are the most important things to look for in a CRM: Collaborative features Great user experience and design Integrations with other agency tools, like time tracking apps and invoicing software With these boxes ticked, a CRM differentiates itself from being simply great for small businesses to being great for agencies. Whether your agency specializes in digital marketing, design, SEO, or something else…