Top Deliverability’s Blog
Mapp: Customer Expectations & Trends Shaping The Health, Wellness & Fitness Market
- February 15, 2023
- Posted by: Top Deliverability
- Category: ESPs Industry News Mapp
Mapp just released another brilliant post:
Every part of your customers’ experience with your brand can impact their perception of your business. Any signs of friction means your customer relationship may be at stake. When it comes to the Health, Wellness & Fitness markets, that line is even thinner. It’s crucial to meet and exceed the demands of the customer – but what exactly do they look for and what factors can make or break an experience? In our first blogpost of the series, we explored why customer experience matters in this booming market. Bringing all those key takeaways here, we’ll dive into what’s fuelling the market and what customers expect. Before we dig in, we didn’t want you to miss the chance of joining an exclusive upcoming webinar all about CX in Health, Wellness, & Fitness featuring Forrester and Lloyds Pharmacy! Now you know, let’s get back to it! CUSTOMERS ARE RESEARCHING AT EVERY
Read more here: Customer Expectations & Trends Shaping The Health, Wellness & Fitness Market
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