Top Deliverability’s Blog
HubSpot: The Leader’s Guide to Effective Change Management
HubSpot just published another engaging post:
We’re reminded daily about how change is coming, and to succeed in business, we must remain agile. That all makes sense in theory, but in practical application, to change how you operate or serve customers is no small feat. At IMPACT, we’ve gone through quite a bit of change, going from a small core team to a good-sized agency. After struggling to implement a change to our client onboarding process, we decided to take a step back and re-evaluate our approach to change management. Below, I’ll share with you the key change management models and tools we reviewed, and how you can avoid becoming another statistic. Why is change management important? A 2019 Gartner study revealed that most chief human resources officers are unhappy with the speed of change implementation in their organizations. Why is that? Well, 80% of companies manage change from the top-down, according to the study. With…
Read more from the original source: The Leader’s Guide to Effective Change Management
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