Constant Contact: How To Interpret Survey Results

Constant Contact just issued a new insightful story:

You want to provide your customers with top-notch service, test the waters for a new product launch, or get an idea of how you can improve your products.  And you’ve decided to conduct a survey because you know the results will help you move your business forward. But do you know how to interpret the survey results? Start by using an online survey tool that will provide you with the data you need to make better business decisions and build stronger relationships with your customers.  Understand your data to make better business decisions Surveys can help you get honest feedback from your customers. And while interpreting survey results can seem like a hassle, you don’t need to spend months reading surveys and entering them into a database nor do you need to pay someone to do statistical analysis for you. With a little knowledge and planning, you can analyze the

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