Top Deliverability’s Blog
EmailToolTester: Revealed: The Best Omnichannel Software for BusinessesSeamlessly engage your customers from every channel
- June 29, 2023
- Posted by: Top Deliverability
- Category: Email Services EmailToolTester Industry News
EmailToolTester just released another engaging blogpost:
Omnichannel software takes the headache out of engaging customers across a ton of messaging apps. It consolidates messages from all these channels into a single platform so you don’t have to constantly switch apps to talk to customers. (Which I find a relief, because I have trouble keeping even my personal chat apps in order!) And unlike multichannel software, which also supports multiple channels, omnichannel software offers extra capabilities for tracking customer activity across touchpoints. This way, you ensure a seamless and consistent customer experience, no matter the channel you’re using to engage customers. For example, instead of serving your customers generic social media ads, you can display ads for specific products they’ve viewed on your website recently. And given their existing interest in these products, they’d be more likely to buy them (earning you a sale!). So what are your options if you’re looking for the best omnichannel software
Continued here: Revealed: The Best Omnichannel Software for BusinessesSeamlessly engage your customers from every channel
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