EmailToolTester: Survey: The Biggest Office Communication Fails

EmailToolTester just posted a brilliant post:

With many businesses using email as the main form of communication between employees, customers and suppliers, communication etiquette can be a contentious issue, particularly when it comes to what different generations feel is acceptable and not. To understand how often office communication faux-pas are committed in the workplace, we surveyed 1,043 American workers to find out more. Key findings More than one in six (16.8%) have forwarded an email chain deliberately to get a colleague in trouble, with millennial men aged 25-34 the most likely to do so. Almost one in five (19.1%) workers have accidentally emailed everyone in their department, with 16.1% admitting to sending an email chain to a person who is unfavorably mentioned in the previous message. Almost one in five (18%) admit to using their work technology, such as phones or laptops, to look at x-rated content. Nearly one in four (23.7%) of workers admit to

Read more here: Survey: The Biggest Office Communication Fails

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