now hiring
European Internet industry group eco is looking to hire a Customer Success Manager for the CSA.What is eco? Founded in 1995, it is the largest Internet industry association in Europe. Together with the Deutschen Dialogmarketing Verband (DDV – aka the German Dialogue Marketing Association, eco founded the “Certified Senders Alliance” in 2004. The CSA “successfully sets quality standards for commercial e-mailing that have established themselves on the market,” publishing a widely-used whitelist.And they’re hiring! They’re looking for a Customer Success Manager — an “e-mail expert with a very good technical understanding,” who will help qualify incoming CSA inquiries, coordinate relevant customer processes with legal and technical teams, strategic further development of CSA through intensive maintenance of customer relationships and the identification of customer needs, in cooperation with the marketing team, and more.The position is European-based and any applicant should be a German speaker. For more details and/or to apply, click here.
Adobe is hiring! They’re looking for a Professional Services Deliverability Consultant. Could that be you? In that role, you would: “Work with Global Deliverability Consulting clients to promote email best practices, oversee detailed investigations and communicate with internal and external customers regarding deliverability issues, provide guidance during new client onboarding & IP ramp-up process, support client delivery issues, inquiries, and tickets and provide recommendations for corrective action, understand and apply industry policies and procedures related to email deliverability issues, create and present deliverability reviews, reports, and presentations,” and more! Click through for more details or to apply.
I noticed these job postings on Linkedin and thought I would share them along because email/mobile messaging/abuse fighting engineering roles are kind of scarce and rather a fun area to work in, I suspect. And I’ve got a friend who recently went to this company and seems really happy there.First, a position based in France that really interests me. Maybe I need to move to France and apply for this one. But assuming I don’t, here’s what you need to know:”Cloudmark as part of Proofpoint is looking for a Messaging Gateway Software Engineer to join our engineering team in Paris. The Cloudmark team builds software to provide high performance messaging security services to customers around the world, including AT&T, Comcast, Orange and Swisscom. We are looking for someone who is passionate about building high performance software and joining the fight against messaging abuse.”Interested? Click here for more details and/or to…
ActiveCampaign is hiring, looking for a: Deliverability Specialist.From the listing: “The Deliverability Specialist provides client-facing support and services for ActiveCampaign clients and staff. The DS is responsible for ensuring the highest possible level of service in providing successful e-mail delivery for ActiveCampaign clients. The DS assists in establishing ActiveCampaign as the industry leader in providing the expertise and guidance required to navigate the complex email delivery landscape.”For more info and/or to apply, click here.
Inboxable by Data Axle is hiring! The role: Account Manager – Email Deliverability.From the posting: “This position is responsible for monitoring email performance on behalf of our clients and providing guidance for optimal email inbox placement. This position is responsible for providing exceptional customer service, education, email campaign strategy and efficient issue resolution in the areas of email deliverability. This position will regularly and customarily exercise discretion and independent judgment relative to matters of significance and act as an advisor to clients.”Read more and/or apply here.
Klaviyo is hiring yet again! This time they’re looking to fill the role of Senior Email Deliverability & Compliance Specialist. Could that be you?You’ll need to investigate and address email delivery problems by communicating with Internet Service Provider (ISP) abuse desks, email block-list, and anti-spam technology providers in a professional manner, maximizes clients’ deliverability rates by monitoring their email campaigns, analyzing inbox placement, recommending, and helping implement best practices, and much more. You know the drill! Click on through for more info or to apply.
Twilio is hiring! They’re looking for a Deliverability Consultant. Might that be you?”This position is needed to manage a portfolio of email, sms messaging and/or multi-channel deliverability engagements of Twilio’s largest and most critical customers. Our team works with a variety of Twilio customers across a range of products — including email, sms messaging, and multi-channel programs — to help customers improve and grow the performance of their Twilio programs.”For more information and/or to apply, click here.
Founded in 2011, Help Scout is “the all-in-one support platform designed to help scaling companies turn customers into brand ambassadors.” And they’re hiring!They are looking for an Email Deliverability Engineer. Could that be you? “Email sits at the heart of our product, powering conversations for 12,000+ customers. As a Help Scout Email Deliverability Engineer, you will be partnering with our CTO and other senior engineers to build and optimize our email and data deliverability solutions.”If “this isn’t your first rodeo and you have some years under your belt working in an email deliverability role for an organization with medium to large scale email operations, and you know DNS, TLS, FBLs, DMARC, DKIM, and SPF backwards and forwards,” then it sounds like you should apply! Click here for more information and/or to apply.
The good people at Braze “deliver customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way.” And they’re hiring!This time around, they’re looking for somebody to fill an “Email Deliverability Principal” role. In that role, “you will be a part of our senior customer-facing deliverability team, working directly with our customers to provide your expertise and consultative services, reporting, best practices, and recommendations to improve their email programs and get the most out of Braze.”This one is based in the UK and I’m not sure if remote (or non-UK) is an option.Find more information (or apply) here.
Email and SMS marketing automation platform Klaviyo is hiring yet again! This time, the open role is: Manager, Email Deliverability & Compliance, and this person would “develop an in-depth knowledge of the Klaviyo product to support individual contributors, coach and mentor a team of compliance and deliverability specialists to provide the ultimate experience for Klaviyo customers, maintain working relationships with all major mailbox providers,” and more!Could that be you? Click here for more information and/or to apply.