MSP/MSSP
Updated July 17, 2023 to reflect new statistics from the SBA. dmarcian’s MSP Program Manager, Joe Garner, offers his thoughts on MSPs and their ever increasing role in protecting small and medium businesses from digital attacks. COVID shows the importance of MSPs as a vital touchpoint with the cybersecurity world There was a time in the not-too-distant past when most small businesses didn’t need any IT expertise beyond setting up printers and configuring accounting software, as most of their business was in real-time and in person. As COVID transformed the world, these businesses began adopting digital strategies for the first time to handle operations like digital commerce and remote workforces, and widespread digital transformation began. According to Salesforce’s 2021 “Small and Business Trends” report, 71% of growing small- and medium- sized businesses (SMBs) survived the pandemic by going digital, and 66% say their businesses could not have survived the pandemic
On January 1, 2022, dmarcian launched its official MSP program. While we’ve worked with MSPs for many years, the formalized program was born out of a desire to reach more domain owners in an effort to spread DMARC even further into the ecosystem. More specifically, we recognized that SMBs, owning a healthy percentage of commercial domains, were quickly pushed through a digital transformation due to COVID-19 and were looking to MSPs for assistance through those changes. Now that we have come a full year since the program launch, we are taking this opportunity to reflect on what we’ve learned from MSPs and envision where we will take the program in the future. Our MSP program philosophy aligns with dmarcian’s mission of increasing accessibility to DMARC technology to make email and the internet safer. MSP Program Manager Joe Garner says, “We realized there was a huge group of email users that