jen nespola lantz
Today’s guest post comes from my Kickbox colleague, Jennifer Nespola Lantz. Don’t forget to check out her posts over on the Kickbox blog. Take it away, Jen!Yesterday, a colleague shared a link, a much anticipated link, a link that adds clarity to a topic that caused some hair to catch on fire (mine in particular), some ire and anger, much speculation, and little support. That topic: Gmail’s Political Pilot Program or as Gmail has coined it Gmail Verified Sender Program Pilot (some speculate there are reasons for this, but let me learn my lesson and not talk about that just yet).I was hot on the topic when I first read about it and quick to comment judge. I was also quick to jump right into this newly shared link, filled with (what I hoped was) answers to some lingering questions. And what an enjoyable read it was. Not because it was
More fun, more webinars, more info, all about Apple Mail Privacy Protection, aka MPP!If you’re curious about the current state of Apple MPP and how it impacts marketers, my Kickbox colleague Jennifer Nespola Lantz and I presented a live webinar on this very topic recently. Head on over to the Kickbox blog where you can read a recap of the webinar and view the webinar recording.
If you haven’t figured it out just yet, I’m trying to do webinars more often nowadays, because it’s a very useful way to share information, and people always seem to be interested in learning more about deliverability. The topic this time around is Apple’s Mail Privacy Protection (MPP). You know, that thing screwing up the open detection pixel your email service provider platform uses to help you
Today’s guest post comes from my colleague Jennifer Nespola Lantz, VP of Industry Relations and Deliverability at Kickbox, keeping us updated on a potentially upcoming Gmail spam filtering process change that is likely to have a great impact upon all of us. Take it away, Jen!On June 28th, I saw a news article by Axios reporting that “Google moves to keep campaign messages out of spam.” At first glance I was very surprised about the statement knowing all Gmail does to protect users and how hands off they tend to be (outside of the machines doing their magic.) What I originally defined as campaign messages was coming from a too in-the-weeds mental dictionary about email production. I always coined campaigns as a singular email marketing effort. And then I read it…”Google has asked the Federal Election Commission to green light a program that could keep campaign emails from ending up
Microsoft is the land of deliverability challenges right now. I’m hearing it daily from lots and lots of folks: “My (email deliverability) stats are great everywhere else. I’m not buying lists, I’m not doing anything sneaky or evil, but I’m still having Microsoft woes.” Well, you’re not alone. And while I don’t necessarily have an easy fix for you, I wanted to share (and recap) a few resources that you might find useful. The more you know, and all that…My colleague Jennifer Nespola Lantz just recently put together a two part series called The Microsoft Conundrum, found over on the Kickbox blog, where she attempts to explain the world to you through Microsoft’s eyes (and through her own experiences):The Microsoft Conundrum – Part 1The Microsoft Conundrum – Part 2And here’s links to prior posts on Spam Resource where I talk about Microsoft blocking and what to do about it:Why does
I’m only a couple hours into my day today and so far I’ve received three different emails from three completely different senders, each inviting me to go look at the same exciting erotic webcam site. Each email message came from what I think is a legitimate sender — the latest one, from some sort of online sushi-related website, which I think is owned by some sort of sushi restaurant or delivery service, probably based in France, given the domain name used. I don’t think this online maki maker intended to advertise an adult website, but I suspect that they have open text fields in their registration forms or forward-to-a-friend forms that some spammer is exploiting to send out the gross porn links. And when I, and everybody else, report the mail as spam, the deliverability damage lands squarely on the sushi seller’s domain and IP address. Which sucks.The fact that…
Jennifer Nespola Lantz does it again! Last time it was a deep dive into the topic of IP warming, this time around it is everything you need to know about email authentication technology (and related bits), covering SPF, DKIM, DMARC and BIMI!Click on through for the first in the series (An Introduction to Email Authentication), and you’ll find links right there that can take you to the rest of the posts in the series. Or, if you’re looking to jump directly to a specific article, here you go:Part 1: Why Email Authentication Matters to Your Email ProgramPart 2: Understanding SPF AuthenticationPart 3: Understanding DKIM AuthenticationPart 4: Understanding DMARC AuthenticationPart 5: Understanding BIMI
I’m not going to re-hash the whole discussion around should email senders be on dedicated IP or shared IPs, what’s best for deliverability, and all that jazz — it’s been done before (and in wonderful detail, by my Kickbox colleague Jennifer Nespola Lantz).But I did want to call out — in its own post — something that merits reinforcing:If you don’t send big volume, you probably shouldn’t be on dedicated sending IP addresses.What constitutes big volume? Ask ten different people and you’ll get five different answers. The most common guidance (and my guidance) is that you should be sending at least 100,000 email messages a month to keep a dedicated IP address “alive.” More is better, but if you don’t send anywhere near 100,000 messages per month, you’re likely to experience spam folder delivery at the big three (Microsoft, Yahoo and Gmail–ESPECIALLY Microsoft) just because you’re not sending enough volume…
Diego asks, “I want to find out from you if their is a script or software that one can use for warming up an IP. I will buy even if it’s not free.”Not only did Diego just write in with this question, but this topic came up when chatting with a potential client a few days ago. What can you do to shortcut or automate IP warming?The answer is: not much. IP warming, in its most basic definition, means building up your sending reputation through starting your dedicated IP address sending at low volume, and growing that send volume day-by-day for the first few weeks of sending. The gradual increase of volume from zero, plus sending wanted mail, is what dedicated IP senders need to do to build up long term inbox placement and deliverability success.A lot of different ESP platforms provide guidance on IP warming. At least one platform says…
It all starts with how much volume do you have — do you send more than enough emails per month to provide ISPs with enough data to decide upon a reputation for your sending IP address? Traditional guidance is that if you don’t, you need to send from a shared IP environment. If you do, you can send from a dedicated IP environment (and most often should). But there’s more to it than that, and my Kickbox colleague Jennifer Nespola Lantz walks you through it all over on the Kickbox blog. There is strategy to be had here. Check it out!