Postmark: Plain-text emails, friendly vs. formal tone, and a must-buy printer

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This piece was first emailed to 56k Postmark subscribers on Mar 29, 2023. Want to join them? You’re only a couple of clicks away 💌 Hi friend, Welcome to another issue of Postmark’s monthly newsletter, “Happy Sending,” in which we bring you industry news, useful tools, and tips for sending great emails—plus the occasional update about our product and what it can do for you. This month we ponder important questions like: should you still use plain-text emails?, will customer service be replaced by robots?, and did we just stumble upon the greatest product review of all time? (For the record, the answers are: of course, probably not, oh yes 100%.) Hey, Abdu 👋 Industry news and useful tools Today’s section is curated by our Senior Customer Success Specialist Abdullah Al-hennawy, who describes himself as a “customer helper, father of 2 beauties, lover of long walks, and recently a gym

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