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HubSpot: What the Future of Automation Looks Like (& How to Get Ahead Right Now)
HubSpot just published a new brilliant blogpost:
A far cry from its early days on factory production lines, automation has entered into our organizations and found a place in the operations of every department — and it isn’t going anywhere. Combined with robotics, machine learning, and artificial intelligence (AI), automation takes care of the mundane tasks we’d rather not spend time on, the work we don’t want to mess up with human error, customer interactions that require instant responses and so much more. While automation has been evolving at lightning speed over the last few years, it doesn’t look like it’s slowing down. As we automate more business processes, we’re on the path of an interesting long-term paradox: despite a century of creating machines to do our work for us, the proportion of adults in the US with a job has consistently gone up for the past 125 years. So how is it affecting our work? Here’s…
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