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HubSpot: How Ecommerce Businesses Build Healthy Relationships With Customers
HubSpot just issued a new engaging blog:
A customer walks up to your store. What’s the first thing you do? Ask them what they need? Show them a few choices that are trending? Let them check the store out before reaching out to them? The question is: why? Why do you need to make contact with your customers and understand their needs? Showing interest in your customer’s needs makes them feel valued and important. And that’s what every customer wants to feel when they walk into a store. It’s this feeling of attachment to a brand that makes customers come back and buy something again. But how will you go about the situation if you’re starting an ecommerce business? How do you build relationships with your customers online? It may seem like a difficult question, but it isn’t. There are so many ways you can build relationships with your customers online. Here are a few tips that…
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