A scenario whereby the target approaches the attacker for assistance. For example, a virus notification warning may appear on the target’s computer with an accompanying number to call for assistance, whereby they are socially engineered for their credit card details, network authentication credentials etc. More commonly perhaps is the phenomenon of internet users approaching “support agents” on Twitter that purport to be from banks, utility companies etc., with billing or other support issues. Inevitably, the transaction culminates in the target being asked for their credit card, bank login details or other confidential information.

A scenario whereby the target approaches the attacker for assistance. For example, a virus notification warning may appear on the target’s computer with an accompanying number to call for assistance, whereby they are socially engineered for their credit card details, network authentication credentials etc. More commonly perhaps is the phenomenon of internet users approaching “support agents” on Twitter that purport to be from banks, utility companies etc., with billing or other support issues. Inevitably, the transaction culminates in the target being asked for their credit card, bank login details or other confidential information.