Lifetime value (LTV)
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Lifetime value (LTV)
- April 20, 2021
- Posted by: Nicola Selenu
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The average amount a customer will spend with an eCommerce store during their time as a customer. Calculated by multiplying the average number of purchases a customer makes in a year by the average purchase value—then multiplying the result by the average customer lifespan (in years). Lifetime value is a similar metric to subscriber lifetime value.
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Author:Nicola Selenu
Nicola Selenu is a recognized leader in the Email Industry (with 15 years of professional experience as an Email Marketing and Deliverability Consultant) and an active member of the Anti-Abuse community.
Some (of the many) brands that proudly served during his career in Email are: Adobe, Nestlé, Expedia, Gucci, Bulgari, Luxottica, UNHCR, Amnesty International, LastMinute, Acer, Groupon.
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